Account Manager

Location: London
Employment Type: Full-Time
Workplace Type: Hybrid

About Pexapark

Pexapark is the trusted provider of PPA benchmark prices, market intelligence, and advisory services for renewable energy.

Offering a comprehensive suite of solutions, we empower energy market participants to build strong investment business cases, execute successful transactions, and optimise portfolio revenues and risk management strategies.

Founded in 2017 by seasoned energy traders, Pexapark has grown into a leading authority on renewable energy pricing and market insights.

Our mission is to accelerate the transition to net zero by fostering an efficient and transparent renewable energy market.

The Role

Pexapark is looking for an experienced Account Manager to join our Account Management team, working on the retention and growth of our existing client base.

The team is responsible for building long-term relationships with clients based on trust, respect, and deep industry knowledge. We strive to understand client’s needs and match them with Pexapark’s product values. Our customer success team collects and analyses data to learn more about our client’s behaviour. Our key objective is to maintain renewal rates above 90% and the growth rate at 15% year-on-year.

How will you help:

You will be passionate about nurturing and growing your existing client portfolio by achieving a high degree of customer satisfaction and adoption
You will be responsible for managing the client engagement calendar and the negotiation of renewal contracts
You will always be seeking further business opportunities with the customer and recording and analysing interactions in the CRM to achieve excellence in upselling and cross-selling
Identify early signs of low engagement and intervene using risk mitigation plans and activities
Act as the voice of the customer back to the business to influence the product development roadmap
Orchestrate client-facing activities about product training, educational events such as academies and webinars and similar events

What you’ll bring:

Demonstrable experience gained through Account Management, Business Development, and/or Sales in the Energy sector
Ability to manage multiple projects and perform as a team player
Exemplary interpersonal skills and experience in developing executive customer relationships to drive value, and influence client thinking and decisions at a senior level
Proven sales skills and achievement of retention and growth goals
An in-depth understanding of trading, risk, and quantitative analysis ideally gained in the energy sector or financial markets is a big plus
Exceptional written, oral, and presentation skills
German language proficiency is a big plus
A good sense of humour

How We Work

At Pexapark, we have our own way of doing things. The secret sauce that makes up Pexapark’s culture is made up of six ingredients:

Be an entrepreneur – We have a bias to action
Deliver “WOW” – What we do, we do well
Put the customer interest first – We help our customers succeed
Be accountable – Everyone at Pexapark is responsible for success, “If it is to be, it is up to me”
Systematic and data-driven – We evaluate our decisions for biases and overcome them through data and reflected processes
Be humble – We admit when we’re wrong and don’t blame each other

We Offer

The opportunity to substantially influence major decisions in the energy sector, supporting the transition to net zero
A highly flexible environment with hybrid working possibilities
Options for equity participation in our company
Opportunity to travel to company and industry events
A fun scale-up culture made up of an internationally diverse team of renewable energy experts and seasoned professionals
Company incentive plan

Not sure if you check every box? We’d still love to hear from you! We embrace diversity and welcome applicants from all backgrounds. Your unique experiences add value to our team, and a willingness to think big makes you a strong candidate!